Terms & Conditions
The receipt automatically generated for you post-order confirms purchase intent but does not constitute a contract. We may cancel an order at any time we see fit due to but not limited to: insufficient stock, suspicion of fraud, and improperly listed prices. Pyknic has the right to do so whether or not your credit card has been charged. Please note that in the case we do cancel your order, we will issue a refund if your credit card had been charged.
Pyknic will exchange or provide full refunds on all non-clearance items received within 30 days of your package's dispatch from our facilities. Both exchange and return items must appear unworn and unwashed in order to be processed for a refund. If the returned or exchanged product is found to have been used by our inspections department, no refund will be offered. The item can be sent back to you at your expense or destroyed at our warehouse. All returns and exchanged are at shipped at the expense of the customer as we do not offer 'return labels'.
If you receive a defective product, we must be notified within the first three days of receiving the product to be eligible for a return.
Once an item has been exchanged, the exchanged items can only be sent back for a store credit in the form of a gift card, no returns.
Any item purchased for a 30% discount or more is defined as a "clearance item". Items bought on clearance are NOT eligible for returns as shipping costs usually begin to outweigh the purchased price of the product. Exchanges for clearance items will be at the discretion of Pyknic.
Once your package has been picked up at our facility and it has been scanned by United States Postal Service, we assume no responsibility of delivery. All inquiries of delivery should be taken up with them. The "2-Day" or "3-Day" that appears next to "Priority Shipping" refers to transit once the United States Postal Service receives your package. This transit time could be potentially be delayed based on weather, holidays, and weekends.
Any packages marked "delivered" on tracking but deemed not received by customer cannot be refunded. After investigation of local and national delivery resources, a replacement may be issued. The replacement would not be eligible for a refund, only an exchange, with the same exchange terms as noted above.
Motorcycle helmets are being sold for decorative purposes / collector's pieces only and are not intended to be worn as a protective headpiece. They do not meet current Department of Transportation standards in any jurisdiction so we cannot guarantee the safety of them what whatsoever. We are not liable for any accidents, injury, or even death that may result from using said helmets as protective headwear.If you reside within the European Union, you may refer a dispute to the European Online Dispute Resolution ("ODR") platform at http://ec.europa.eu/odr. The ODR platform is a web-based platform which is designed to help consumers who have bought goods or services online. It provides access to independent alternative dispute resolution services which are usually free for you to use. Pyknic has discretion as to whether it will agree to a complaint being resolved through the ODR platform.
Any purchase from Pyknic.com constitutes an agreement with these terms & conditions.